Privacy Policy

Effective Date: 01/01/2024

Tourism and Wildlife TV – The Safari Channel (“Safari Channel,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile applications, streaming platforms, and related services (collectively, the “Services”). By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.  

1. Information We Collect

We may collect the following categories of information:

• Personal Identification Data: such as your name, email address, postal address, and telephone number.
• Transactional Data: such as payment details, billing addresses, and purchase history where applicable.
• Technical and Usage Data: including IP addresses, device identifiers, browser type, operating system, log files, usage statistics, and interaction with our Services.
• Cookies and Tracking Data: data collected through cookies, web beacons, pixels, and similar technologies.
• User-Generated Content: comments, reviews, submissions, or other content you provide to us.
• Location Data: where you enable geolocation services.

 

2. How We Use Your Information

We process personal data only where we have a lawful basis under applicable laws (GDPR, CCPA/CPRA). We may use your information for:

1. Providing, operating, and maintaining our Services.
2. Processing and fulfilling transactions.
3. Improving and personalizing user experience.
4. Sending updates, promotional materials, or service-related communications.
5. Enforcing our Terms of Service, preventing fraud, and ensuring security.
6. Complying with legal obligations and regulatory requirements.

 

3. Legal Bases for Processing (EU/EEA Users)

For individuals located in the European Union/European Economic Area, we rely on the following legal bases:

• Consent – where you have provided consent for specific processing activities.
• Contractual Necessity – to perform obligations under a contract with you.
• Legitimate Interests – to improve our services, prevent fraud, and ensure security.
• Legal Obligation – where processing is required by applicable law.

 

4. Disclosure of Information

We do not sell personal information. We may share information with:

• Service Providers: third parties that perform services on our behalf (e.g., hosting, analytics, payment processing).
• Business Transfers: in connection with a merger, acquisition, or sale of assets.
• Legal Authorities: where disclosure is required by law, regulation, or legal process.
• Partners and Affiliates: with appropriate safeguards in place.

 

5. International Data Transfers

If you access our Services from outside the jurisdiction in which our servers are located, your data may be transferred internationally. Where required by law, we implement safeguards (e.g., EU Standard Contractual Clauses) to protect your data.

 

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize the data.

 

7. Your Rights

Under GDPR (EU/EEA residents):

• Right to access your data.
• Right to rectification of inaccurate data.
• Right to erasure (“right to be forgotten”).
• Right to restrict processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent at any time.

Under CCPA/CPRA (California residents):

• Right to know what personal information we collect, use, and disclose.
• Right to request deletion of personal information.
• Right to opt-out of the sale or sharing of personal information (note: we do not sell).
• Right to non-discrimination for exercising privacy rights.

To exercise these rights, please contact us at info@tourismtv.tv We may require verification of your identity before fulfilling your request.

 

8. Security of Information

We employ appropriate administrative, technical, and organizational safeguards to protect your data from unauthorized access, loss, or misuse. However, no transmission over the Internet or storage system is completely secure, and we cannot guarantee absolute security.

 

9. Children’s Privacy

Our Services are not directed at children under 16 years of age (or the relevant minimum age in your jurisdiction). We do not knowingly collect personal information from minors. If we learn that we have collected such information, we will promptly delete it.

 

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze trends, and deliver personalized content. You may disable cookies in your browser settings; however, some features of our Services may not function properly.

 

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of such external sites, and we encourage you to review their policies before providing personal information.

 

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised version with an updated “Effective Date.”

 

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Tourism and Wildlife TV – The Safari Channel
Email: info@tourismtv.tv